BT Redcare product changes

Following a recent announcement from BT Redcare, as of 6pm on 30th May 2019, Redcare Classic, Redcare GSM, Secure Solo, Secure IP and Secure Fire IP will no longer be available to order.  Existing installations will continue to be supported.

After 30th May 2019, only the following BT Redcare products will be available to order from SMS and NMS:

EssentialAdvancedAdvanced Extra • Ultimate
Secure 2Secure 3Secure Fire

For more details or advice, please contact us.

07 March 2019


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The Bottom Line interview in association with CSL

Richard Solly, Head of Monitoring at SMS and NMS was interviewed for The Bottom Line. Read the interview here.

05 December 2018

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EU General Data Protection Regulation (GDPR)

Our new revised GDPR statement is now online. Click here for the details.

08 June 2018

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CSL Secure CCTV Routers

Southern and Northern Monitoring Services has become the first UK ARC to offer a secured CSL router commercial service with private, secure links into the ARC. The service enables areas previously difficult to transmit CCTV footage straight to SMS and NMS via a secured connection. Contact Mike Plummer for more information.

1 March 2018

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Training Development

SMS and NMS has just boosted training resource with three permanent trainers, plus additional training support, an industry leading move for quality and people development.  Christina Cahill-Green, National Training Manager for SMS and NMS confirmed a new initiative of call reviews, scoring and re-testing launched in January 2018. 

15 February 2018